Meet eLaHub
We help organisations deliver accessible and inclusive learning that drives performance and works for every learner. Our training, accessibility auditing, consultancy and advocacy provide practical support to make accessibility part of everyday learning practice and create excellent learning experiences for everyone.
The eLaHub story and what we bring
eLaHub was founded in 2019 to help make accessible and inclusive learning the default. The name, pronounced ‘Ella Hub’, was inspired by Susi Miller’s daughters, Isab’elle’ and Frey’a’, and by seeing first-hand the barriers they encountered as neurodivergent learners.
That experience helped shape the purpose of eLaHub. Accessibility standards are essential, but L&D teams also need practical support to apply them within real authoring tools, existing content, project timescales and organisational constraints.
Since 2019, we have worked with more than 150 organisations across a wide range of sectors. We have also spent hundreds of hours auditing and testing real learning content, giving us direct insight into the barriers learners continue to encounter and the changes that can make the greatest difference.
Our work brings together accessibility expertise and extensive Learning and Development experience. Through training, accessibility auditing, consultancy and advocacy, we translate technical requirements into practical guidance that organisations can apply to their own learning.
More than 1,600 practitioners have now taken part in eLaHub training and development. We also share what we learn through our resources, publications, speaking and advocacy work, helping to make accessible learning part of everyday L&D practice.
Our work has been recognised through major international awards for accessibility, learning design and professional practice, including recognition for our flagship Designing Accessible Learning Content Programme.
eLaHub key services
Our services turn accessibility into practical action. We help organisations embed accessibility into learning design, delivery and strategy to remove barriers for learners with disabilities and access needs and improve the learning experience for everyone.
eLearning accessibility training
Industry-leading training designed and delivered by Susi Miller, shaped around your organisation, your content and your tools. Designed to help teams build capability and apply accessibility in the real world.
Accessibility Audits
A unique service for organisations that need to audit and improve existing learning content. We identify accessibility issues and provide clear, practical guidance to improve usability, effectiveness and learner experience.
Accessible learning consultancy
Expert consultancy to help organisations embed accessibility into learning strategy, design and quality standards. Practical, tailored guidance that builds confidence, reduces barriers and supports inclusive learning at scale.
Advocacy and speaking
As part of our advocacy work, we’re proud to deliver keynotes, live events and sector conversations that raise awareness, challenge assumptions and inspire practical action on accessible learning.
Meet the team
Our core team brings together expertise across Learning and Development, accessibility, assistive technology, inclusive design, technology and operations. We share a passion for making learning more accessible and inclusive, drawing on professional expertise and lived experience across the team.
Susi Miller
Founder and Director
Susi is the founder and director of eLaHub and an internationally recognised specialist in accessible learning. With more than 35 years in L&D, she is the author of Designing Accessible Learning Content and brings deep expertise in learning design, accessibility, training and consultancy.
Sally Page
Director of Operations
Sally is eLaHub’s Director of Operations, with a background in business and systems analysis and IT management. She keeps the business running smoothly and provides the organisational and technical support behind our programmes, events and client work.
Eleanor Brawn
Communications and Data Insights Lead
Eleanor leads eLaHub's communication and data insights work. She manages our communications, social media and events activty and turns the data behind our work into powerful insights to inform future campaigns, content and decision-making.
Kirsty Wolf
Assistive Technology Testing Lead
Kirsty brings extensive lived experience and expertise in assistive technology to eLaHub’s accessibility testing. Her background in Learning and Development coupled with exceptional technology skills give us invaluable insight into how learning content works in practice for assistive technology users.
Tim Miller
Creative Director
Tim brings more than 30 years of creative and inclusive design experience to eLaHub. As Creative Director he supports our brand and visual design and helps us demonstrate that accessibility and creativity can work successfully together.
Joe Collett
Technical Accessibility and Web Lead
Joe leads eLaHub’s technical accessibility and web expertise. An experienced web developer specialising in accessible websites, he supports our technical auditing work and is responsible for the development and ongoing maintenance of the eLaHub website.
The eLaHub Collective
Alongside our core team, eLaHub works with a trusted group of partners and associates we call our eLaHub Collective. Each brings specialist expertise, lived experience, or sector knowledge that strengthens our work and helps organisations create more accessible and inclusive learning experiences.
Jayne Davids
Accessible Multimedia Specialist
Jayne specialises in accessible multimedia, including video, audio and screen-based content. A Camtasia Recommended Trainer with extensive experience in training and video production, she brings practical expertise in captioning, and all areas of multimedia accessibility.
Esi Hardy
Disability Inclusion Specialist
Esi brings specialist disability inclusion expertise and lived experience to eLaHub. As founder and Managing Director of Celebrating Disability, she works with organisations to turn disability awareness and inclusion policies into practical action that removes barriers for disabled people.
Sam Garner
Quality Assurance Specialist
Sam has experience of working within large organisations, including Hampshire County Council and Abri. She brings both quality assurance expertise and valuable insight into the organisational challenges involved in putting accessibility and inclusive learning into practice.
How we make accessibility work in practice
Accessibility has to work within the tools, content and processes learning teams use every day. Our approach combines specialist accessibility expertise with decades of Learning and Development experience, helping organisations make practical improvements and build accessibility into the way learning is designed and developed.
Evidence-led
Our guidance combines accessibility standards and testing with what we learn through working with learning content across different organisations, sectors and technologies.
Practical and achievable
We translate accessibility requirements into clear actions that teams can apply to their existing content, tools, templates and ways of working.
Learner-first
We focus on how people with different access needs use and experience learning content, drawing on testing, lived experience and feedback to inform our work.
Inclusive by design
We help teams consider accessibility from the start, making informed choices about structure, language, interactions and media before barriers become built into the content.
Building capability
We work alongside teams to develop the knowledge, confidence and practical skills they need to make accessibility part of their own day-to-day practice.
Continuous improvement
Accessibility develops alongside content, technology, standards and learner needs. We help organisations review what they are doing, identify priorities and continue making progress over time.
Trusted by organisations committed to inclusive learning
We work with organisations across the public, private and charity sectors to create more accessible and effective learning. Find out what our clients say about working with us and the difference it has made.
Cammy Bean
Account Director
"From the outset, we were extremely impressed by eLaHub’s passion, process and product. Their audits weren’t a checkbox exercise. They understood our tools and constraints, worked collaboratively with us, and helped ensure accessibility enhanced the learning experience without stripping out interactivity or content."
Mintools Kineo
Colin Paton
Learning Experience Design Manager
"Really excellent accessibility training! It was engaging, interesting and relevant. We really appreciated the perspective of a fellow designer/developer which made it super practical. These sessions will now allow us to lay the foundations for company-wide and systematic action in this area."
FARFETCH
Bouquette Kabatepe
Digital Accessibility Officer
"The bespoke workshop on accessible and inclusive learning and neurodivergence was thoughtful, practical and highly relevant to our work at Imperial. Susi linked accessibility clearly to our values, helping colleagues understand how inclusive learning supports equity, excellence and a more effective learning experience for everyone."
Imperial College London
Shradha Tangadpalliwar
Senior Accessibility and Usability Consultant
"It was a privilege to work with eLaHub. Susi’s knowledge of making eLearning content and products accessible is incredible. We appreciated her training delivery skills, enormous dedication to the work, practical guidance and invaluable feedback throughout the programme and our consultancy partnership."
AbilityNet
John Power
Senior Transformation Consultant
"eLaHub’s Digital Accessibility Awareness Raising webinar is essential training for anyone creating digital content today. Susi delivered a thoughtful, practical and inspiring session on making content more inclusive. We left with clear insight, actionable steps and the confidence to create more inclusive learning experiences across our programmes."
Media Zoo
Miranda Welch
Co-President NZATD
"eLaHub delivered a hugely valuable session that was insightful, energising and full of practical guidance on creating accessible and inclusive learning. Susi made a powerful case for accessibility, while at the same time giving our members the confidence, practical tools and clear direction to start making meaningful change."
New Zealand Association for Training and Development