Accessibility services for learning content

Susi is an internationally recognised speaker, author and accessibility specialist with more than 35 years of experience in learning and development. She is the author of Designing Accessible Learning Content, a practical guide widely recognised across the L&D and accessibility communities, and the creator of eLaHub’s award-winning DALC Programme.

Her expertise is also informed by lived experience of neurodivergence following her dyslexia diagnosis. As a keynote and international speaker, Susi is known for making complex accessibility requirements understandable, relevant and practical for learning professionals.

An eLaHub audit provides a detailed review of your learning content against relevant accessibility standards, including WCAG. We identify barriers that may prevent learners with disabilities and access needs from participating fully, then provide clear, prioritised recommendations to help your team address them.

Our audits consider technical compliance alongside usability, learner experience and the practical realities of working with eLearning authoring tools.

We can audit a wide range of digital learning content, including eLearning courses, videos, documents, assessments and supporting resources. Our recommendations are shaped around the content, platform and authoring tools you use.

We can review individual resources or work with you across a larger collection of learning content to identify recurring issues, priorities and opportunities for improvement.

The eLaHub team has completed hundreds of hours of specialist accessibility auditing for organisations across different sectors and learning environments. Our auditors combine accessibility expertise with practical experience in learning design, content development and authoring tools.

This learning-focused experience helps us provide recommendations that are detailed, realistic and directly relevant to the people responsible for improving the content.

Active auditing is eLaHub’s practical, collaborative approach to accessibility auditing. Rather than simply delivering a technical report, we help your team understand the issues identified, why they matter to learners and how they can be addressed within your tools and workflows.

The process can include working directly with your content creators, demonstrating possible solutions and supporting remediation. This helps turn an audit into an opportunity to build lasting internal capability.

Our consultancy services provide tailored guidance for organisations that want to embed accessibility more consistently across their learning strategy, processes and content. We can help you review your current approach, set meaningful priorities and develop practical standards that work within your organisation.

Support can range from focused advice on a particular challenge to a longer-term partnership combining consultancy, auditing and training.

Susi Miller has more than 35 years of experience across learning and development, instructional design and accessible digital learning. She has advised organisations across the public, private, education and charity sectors, helping them turn accessibility standards into practical action.

Susi holds a Diploma in Digital Learning from the British Institute for Learning & Development, complemented by specialist certification in L&D consultancy skills. This professional development supports her extensive experience advising organisations on accessible learning strategy, capability and organisational change.

The assessment helps you identify potential gaps across your learning content, tools, policies and organisational approach. It considers accessibility for people with vision, hearing, motor and cognitive access needs, including neurodivergent learners.

Your report can help you start internal conversations, prioritise resources and create a clearer roadmap for improving accessibility across your learning provision.

Yes. Our accessibility assessment is free to complete and takes approximately five to ten minutes. It provides an accessible starting point for organisations that want to understand their current position before deciding what action to take.

After completing the assessment, you will receive a personalised report with practical feedback, priority areas and suggested next steps.

Susi Miller is available for keynote presentations, webinars, panel discussions, podcasts, interviews and other speaking engagements. Sessions can be tailored to your audience, sector and event objectives, with topics ranging from accessible learning design to wider disability inclusion and organisational change.

Her speaking combines expert guidance with practical examples, personal insight and a clear focus on the human impact of accessibility.