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Accessibility training

Tailored training for accessible learning

Bespoke training aligned with your organisation’s accessibility goals, tools, workflows, and learning priorities. Developed and delivered by Susi Miller, each workshop is shaped around your specific context, challenges, and objectives, with content designed to address the areas where your team needs the most support.

Tailored training

Tailored training built around your real content and challenges

Every organisation starts from a different place. Some teams need confidence with Articulate Rise or multimedia, while others need support with auditing, project roles, standards, strategy or accessible learning across different delivery formats.

Delivered by Susi Miller and her team, eLaHub’s tailored training is shaped around your tools, workflows, content and priorities, so each session focuses on what will make the biggest practical difference.

Key features include:

  • Training shaped around your organisation’s tools, content and accessibility goals.
  • Practical examples linked to the learning your teams create, review or commission.
  • Support across digital learning, multimedia, authoring tools, standards, strategy and team roles.
  • Clear guidance on legal requirements, accessibility standards and practical application.
  • Sessions designed to build confidence, shared understanding and consistent practice.
  • Flexible focus, from a single workshop to wider capability-building support.
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Topic examples

Tailored training shaped around real organisational needs

Previous tailored training designed and delivered by Susi has supported organisations across a wide range of sectors, from building accessibility awareness and improving digital learning practice to developing internal standards, templates and quality assurance processes.

Rise accessibility masterclass

Creating more accessible learning content in Articulate Rise. Includes practical guidance on structure, text, media, interactions, built-in features, limitations and effective workarounds.

Multimedia accessibility

Making video, audio, images and animation more accessible. Includes captions, transcripts, audio description, alternative text, visual clarity and accessible media controls.

Testing and auditing eLearning content

Reviewing digital learning content for accessibility using structured checks and assistive technology. Covers what to test, how to identify and record issues, and how to prioritise improvements.

Neuroinclusive training and inclusive learning design

Designing learning that reduces unnecessary barriers for neurodivergent people. Covers content structure, communication, sensory considerations, interaction, and practical ways to support a wider range of learners.

Accessible learning across all delivery formats

Designing accessible and inclusive learning across face-to-face, virtual and eLearning delivery. Covers planning, facilitation, materials, communication, participation, and practical adjustments for different learning environments.

Digital accessibility for project managers, support, sales and other teams

Building confidence across teams to understand accessibility, recognise their responsibilities and work effectively with colleagues across the organisation. Covers legal requirements, common barriers, inclusive communication and practical actions relevant to roles.

Digital accessibility strategy and maturity assessment

Assessing current accessibility practice and identifying priorities for improvement. Covers governance, capability, processes, responsibilities, and the development of a practical roadmap for progress.

Developing accessible standards, templates and practical guidance

Creating consistent accessibility standards that teams can apply in everyday work. Includes templates, checklists, style guides, quality assurance criteria, and practical guidance for documents, presentations and digital learning.

Articulate 360 accessibility: fundamentals and further steps

Creating more accessible learning in Rise and Storyline, from core principles through to more advanced practice. Covers built-in features, interaction design, testing, common limitations and practical workarounds.

What people say

What organisations say about eLaHub training

Hear how eLaHub training helps organisations build the confidence and capability to embed accessible, inclusive practice across their learning.

Colin Paton

Colin Paton

Learning Experience Design Manager

"Really excellent accessibility training! It was engaging, interesting and relevant. We really appreciated the perspective of a fellow designer/developer which made it super practical. These sessions will now allow us to lay the foundations for company-wide and systematic action in this area."

FARFETCH

John Power

John Power

Senior Transformation Consultant

"eLaHub’s Digital Accessibility Awareness Workshop is essential training for anyone creating digital content today. Susi delivered a thoughtful, practical and inspiring session on making content more inclusive. We left with clear insight, actionable steps and the confidence to create more inclusive learning experiences across our programmes."

Media Zoo

Miranda Welch

Miranda Welch

Co-President NZATD

"eLaHub delivered a hugely valuable session that was insightful, energising and full of practical guidance on creating accessible and inclusive learning. Susi made a powerful case for accessibility, while at the same time giving our members the confidence, practical tools and clear direction to start making meaningful change."

New Zealand Association for Training and Development

FAQs

Frequently Asked Questions

Find answers to some of the questions we’re asked most often about our tailored training. Get in touch to talk through your requirements, find out more or ask us any other questions.

They are designed for organisations that want accessibility training shaped around their teams, tools, content and priorities. Sessions can support Learning and Development, project management, sales, support, communications, HR and other teams involved in creating, reviewing or commissioning content.

Accessibility expertise

Why work with Susi Miller

Susi Miller is an award-winning accessibility specialist, author and thought leader with 35 years’ experience in learning and development across a wide range of sectors.

She has led eLaHub since 2019 and has supported more than 150 clients, helping organisations make accessibility practical, achievable and sustainable. Her work combines deep professional expertise with lived experience of neurodivergence, giving her a valuable perspective on how people experience learning and workplace content.

Susi has won the prestigious Learning Performance Institute’s Learning Professional of the Year Award, a Gold Brandon Hall Group award for The Best Programme for Accessibility Standards and a Silver Learning Technologies Award for Excellence in the Design of Learning Content. She is also the author of both editions of Designing Accessible Learning Content and a contributing author to Design for All Learners.

Clients choose to work with Susi because she brings:

  • Specialist expertise in accessibility for learning content.
  • Practical experience with the tools and workflows teams use.
  • Clear guidance that turns standards into action.
  • Award-winning expertise backed by 35 years in learning and development.
  • Insight shaped by lived experience of neurodivergence.
  • A collaborative approach that builds confidence and capability.
  • Support focused on sustainable, consistent practice.
Accessibility services

Explore our services

Our extensive experience and passion for accessible and inclusive learning make us industry leaders in providing practical services that improve the learner experience for everyone.

Designing Accessible Learning Content Programme

Building capability for individuals and teams, the Designing Accessible Learning Content (DALC) Programme uses real-world experience to bridge the gap between accessibility standards and day-to-day learning design.

eLearning accessibility audits

A unique service for organisations that need to audit and improve existing learning content. We identify accessibility issues and provide clear, practical guidance to improve usability, effectiveness and learner experience.

Accessible learning consultancy

Expert consultancy to help organisations embed accessibility into learning strategy, design and quality standards. Practical, tailored guidance that builds confidence, reduces barriers and supports inclusive learning at scale.

Advocacy and speaking

Advocacy and speaking that raises awareness, challenges assumptions and promotes practical action on accessible learning. This includes not-for-profit activity alongside paid keynotes, events and professional speaking engagements.